Information We Collect

Information You Provide Voluntarily

We may collect personal information that you choose to provide, including:

• Name
  
• Phone number
  
• Email address
  
• Service address
  
• Details related to your service request
  
  

This information may be collected when you call us, submit a contact form, visit our store, or request mobile service.

Automatically Collected Information

When you visit our website, limited technical information may be collected automatically, such as:

• IP address
  
• Browser type
  
• Device information
  
• Pages viewed and time spent on the site
  
  

This data is used to improve website functionality and user experience.

How We Use Your Information

Your information may be used to:

• Respond to inquiries and schedule services
  
• Provide locksmith services and customer support
  
• Communicate service updates or confirmations
  
• Improve our website, advertising, and operations
  
  

We do not sell personal information.

Advertising and Analytics

Google Ads

Summerville Locksmith may use online advertising platforms such as Google Ads. These platforms may use cookies or similar technologies to display relevant ads and measure advertising performance. Information collected through these tools is used for analytics and service improvement only.

Call Tracking, Contact Forms, and SMS

Call Tracking and Recorded Calls

Calls to Summerville Locksmith may be routed through call tracking numbers for quality assurance, training, and marketing performance analysis. Calls may be recorded or monitored where permitted by law. Recorded information is used internally and protected under this Privacy Policy.

Contact Forms

When you submit a form on our website, we collect the information you voluntarily provide. This information is used only to respond to your inquiry or provide requested services.

SMS and Text Messaging

If you choose to communicate with us via text message, your phone number and message content may be stored to manage communication and provide service-related responses. Message and data rates may apply. We do not send unsolicited marketing messages.

Cookies and Website Technologies

Our website may use cookies or similar technologies to enhance functionality and analyze traffic. You may adjust your browser settings to disable cookies if you prefer.

Information Sharing

We do not sell or rent personal information. Information may be shared only:

• With service providers assisting in business operations under confidentiality obligations
  
• When required by law or legal process
  
  

Data Security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, misuse, or disclosure. While no system is completely secure, we strive to protect your data using industry-appropriate safeguards.

Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

Your Privacy Rights

You may request to:

• Access the personal information we have collected
  
• Update or correct your information
  
• Request deletion of your information, subject to legal or operational requirements
  
  

Requests can be made using the contact information below.

California Privacy Rights (CCPA-Style Notice)

Although Summerville Locksmith is not based in California, we provide this notice for transparency. We do not sell personal information. Individuals may request access to or deletion of their personal information by contacting us. We respond to requests within a reasonable timeframe as permitted by applicable law.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically. Updates will be posted on this page with a revised effective date.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Summerville Locksmith
Address Locksmith Store: 2139 N Main St, Suite E Summerville, SC 29486
Phone: (843) 920-3313

Email:info@summervillelocksmiths.com